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Client Quality Perception


Don Drew - Improving Client satisfactionRemember that consistent customer communication is a necessity to not only find out areas of perceived excellence and opportunities to improve, but also important information on what your customers view as important, and what they feel could make your service meet their needs better and better. The more you can find specifics needed by your customers, and add innovate a means of providing it, the more you become indispensable to them and build a relationship unbreakable by your competitors.






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